1. INTERNAL AUDITING LEVEL I

Internal audit Tools and techniques for the beginning auditor focuses on internal controls and their role in the management of a successful enterprise. We base much of our work on materials developed by the Institute of Internal Auditors.
After establishing a solid foundation in business control, we teach the new auditor to identify, review and evaluate business controls in terms of their adequacy and their effectiveness.
From this base we teach the many tools and techniques an auditor can employ to assist the organization and its management. The participants will obtain a clear understanding of the basic principles and techniques of internal auditing.

Topics usually included in this 5-day programe include:
     ~ Nature and role of Internal Auditing
     ~ Management's Use of Controls
     ~ Internal Controls- Integrated framework
     ~ Fraud prevention and Detection
     ~ Establishing Audit objectives
     ~ Financial Auditing
     ~ Operational Auditing
     ~ World Class management practices
     ~ Preliminary surveys
     ~ Use of Audit Programs
     ~ Preparing work papers
     ~ Documentation and evaluating observations
     ~ Consulting skills for auditors
     ~ Reporting results-written and presented
     ~ Concluding an audit-exit conference

Who should attend?: People wanting to better understand the basic components of a modern internal audit function and new internal auditors.

Approach:
This seminar will employ a number of teaching techniques to help the participants grasp the concepts and to keep them actively participating. We will use short exercises, discussion groups, role plays, films and experienced speakers who can put tools and techniques in perspectives.


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2. INTERNAL AUDITING LEVEL II


A 5-Day seminar for Experienced Internal Auditors


This seminar is designed to help auditors plan, manage and conduct comprehensive internal audits in complex organizations.
The in-charge or senior auditor will learn to more effectively; design an audit program, document the observations and evidence gathered in an audit report results to senior and operational management.
This seminar covers the detection and investigation of fraud from the supervisor's perspective. The participants will be able to plan, supervise, guide and motivate a team of auditors in carrying out comprehensive audits.

Topics normally included in the 5-day programe include:
     ~ Effective Internal Auditing
     ~ Developing an Effective Charter
     ~ Managing the Internal Audit Assignment
     ~ Building the Internal Audit team
     ~ Internal/External Audit relation
     ~ Performing Analytical Review
     ~ Focusing on Business Issues and Concerns
     ~ Assessing Risk
     ~ Deterrence, Detection and Investigation of Fraud
     ~ Customer Service and quality in Internal Audit
     ~ Audit Theory, Evidence and Audit Procedures
     ~ Designing Effective Audit Programs
     ~ The comprehensive Audit
     ~ Operational audit techniques
     ~ Using and auditing computerized systems
     ~ Developing audit reports
     ~ Interpersonal skills-Building Relationships
     ~ Communicating with senior management

Who should attend?: The course is ideal for experienced or new in-charge auditors and internal audit quality assurance staff as well. Those sitting for the MIIA and CIA exams will find this course invaluable.

Approach: We will use case studies, exercises, small group analysis and discussion, films and role-plays to teach this wide range of topics.


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3. INTERNAL AUDITING LEVEL III


A 5-day Seminar for Internal Audit Directors, Managers, Heads of Internal Audit and or Supervisors. Theme - Improving Audit Efficiency and Effectiveness.


This program is designed to ensure modern professional management of the Internal Audit division in a manner that optimizes the Internal Audit function. The course is intended for management level internal auditors who need to know how to plan, manage and conduct effective audits. It covers the technical internal auditing skills, the Human behavioral skills for Auditors; and Marketing the Internal Audit function.
The module concentrates on; practical skills required planning and administering the audit function, and creating the atmosphere that fosters co-operation and adoption of the audit recommendations by all.

Programe Objectives:
By the end of the course the attendee will be able to:-
     ~ Define the departmental mission in a mission statement.
     ~ Design the Audit Charter to meet corporate needs.
     ~ Plan and organize the department to meet management's expectations.
     ~ Identify 'the expectation gap' and act to eliminate it.
     ~ Identify the requisite structures to ensure:- Independence , Professional Proficiency,         Appropriate Scope of Work, Appropriate management
     ~ Relate to and work with the Audit Committee.
     ~ Define marketing as it relates to Internal Audit.
     ~ Overcome obstacles in Internal Audit Marketing.
     ~ Define the primary human requirements: group think.
     ~ Differentiate between motivators and hygiene factors.
     ~ Identify the symptoms of group-think and take steps to avoid it.

Course Contents
Module contents will include:-
     ~ Establishing the Internal Audit Function.
     ~ Responsibility, accountability and independence.
     ~ Defining stakeholders' needs.
     ~ Acquisition and retention of staff.
     ~ Obtaining the appropriate Knowledge, Skills and Disciplines.
     ~ Problem-solving techniques.
     ~ Tackling the strategic issues.
     ~ No-go areas and how to gain entry.
     ~ Implementing a Quality Assurance program.
     ~ Audit performance monitoring.
     ~ Selling the Internal Audit Function.
     ~ Communicating departmental results.
     ~ Internal Audit relationships with external auditors.
     ~ Audit committees the IIA's position.
     ~ Human needs and performance.
     ~ Positive reinforcement and defence mechanisms.
     ~ Group-think and decision-making.
     ~ Changing attitudes.
     ~ Resolving conflic.
     ~ Supervisory techniques.
     ~ Strategic planning and marketing management.
     ~ Characteristics of services:- (Intangibility, Inseparability, Fluctuating Demand, Client
         relationships and Service Quality Service quality).
     ~ Obstacles to be overcome:- (Limited view, Limited competition, Non creative
         management, and Lack of innovation in of innovation in marketing).
     ~ Implementation and control of the marketing plan.

Who should attend?: The course is ideal for both pre-advancement and post advancement training. The Directors of Internal Audit, Audit Managers, Heads of Internal Audit and Supervisors will find this course invaluable. It, coincidentally covers a good part of the Institute's syllabus for the (C.I.A.) the Certified Internal Auditor Diploma. Those who attended the Level II (two) Internal Audit Course will immensely benefit from this one.

Approach:
We will use case studies, exercises, small group analysis and discussion, films and role- plays to teach this wide range of topics.


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4. AUDITING FOR FRAUD WASTE AND ABUSE


A 2-day Course For Those Involved In The Investigation And Control Of Fraud/Abuse


Fraud , Wastage and Abuse of all kinds are a major growth industry in today's world. Each can have drastic impact on the bottom-line profitability of an organization. The two - day seminar is intended to sharpen the skills of internal auditor and enable them, to assist in; the prevention, detection and reporting of fraud, waste, abuse and other irregularities.

Participants Will Gain:
     ~ An understanding of the definition and concepts underlying fraud, irregularities, waste         and abuse.
     ~ Knowledge of the various IIA statements and standards on fraud.
     ~ The ability to differentiate between fraud, waste and abuse.
     ~ The ability to recognize likely fraud indicators.
     ~ An understanding of the profiles and motivators of fraudsters.
     ~ An understanding of how to quantify corporate vulnerabilities, and
     ~ Ways to establish effective fraud/abuse prevention within your organization or company.

Topics to Be Covered In This Module Include:
     ~ Definition of fraud, waste and abuse
     ~ Professional standards and guidelines
     ~ Reduction of waste
     ~ Classic fraudsters
     ~ Characters of fraudsters
     ~ The "red flags" of fraud
     ~ Fraud investigation and reporting
     ~ Audit vs. Legal Evidence
     ~ Management fraud
     ~ The effective deterrence program

Who Should Attend?: Internal and External Auditors, Inspectors, Security Officers, Trainers of Auditors and Consultants.

Approach:
This seminar will employ a number of teaching techniques and aids to help the participants grasp the concepts and keep them actively participating. We will use short exercises, films, case studies and speakers who can share their experiences and put tools and techniques in perspective.


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5. VALUE FOR MONEY (V.F.M) / OPERATIONAL AUDITING COURSE


A 3-Day Course for the Modern Internal Auditor


Routines and traditional ways of planning and managing enterprises often have inherent weaknesses and nugatory expenditures that lead to inefficiencies and poor operational results.
The 3 -day course is intended to equip the internal with new approaches and techniques of adding value to their organizations. Practical efficiency adding and cost saving strategies will be introduced.

Participants Will Gain:
     ~ An understanding the definition and concepts underlying operational/ value for money
        auditing.
     ~ Knowledge of the various approaches and experiences on V.F.M.A.
     ~ A technique of streamlining procedures and methods with a view to discarding
        unnecessary red-tape, paperwork and controls.
     ~ An understanding of the profiles and indicators of inefficiencies and wasteful practices.
     ~ Ability to quantify and communicate the cost of inefficiencies and lack of thrift to         operational and Executive management.
     ~ Ways to establish an Internal Consultancy approach in carrying out V.F.M.A. assignments.

Topics In This Module Include:
     ~ Definitions and overview of Value for Money Audits
     ~ V.F.M.A. modeling
     ~ V.F.M.A. Technique sand practices
     ~ Key V.F.M.A. considerations for practical applications

Examples and Case studies on:
- Finance
- Payment and Budgetary Control
- Performance Reporting
- Contractors Payments
- Human Resources
- Traveling Cost and Telephone Monitoring
- Value For Money Audit Reports


Who Should Attend?: Internal and External Auditors, Inspectors, Consultants and Trainers of Internal Auditors.

Approach: This seminar will employ a number a number of teaching techniques and aids to help participants grasp the concepts and keep them actively participating. We will use short exercises, films, case studies and guest speakers who can share their experiences and put concepts and strategies into perspective.


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6. RISK ANALYSIS AND AUDIT PLANNING


A 5-Day Seminar for the experienced internal auditors responsible for planning internal auditing activities


To ensure effective and economical delivery of the internal audit service to meet the organization's competing and ever increasing demands, Internal Audit requires a dependable means of allocating their limited resources.
Risk analysis as a means of determining what, when and how to audit is a prerequisite for success in optimizing the audits and adding tangible value to the organization.
To that end, this five day program provides auditors and audit management with a structured approach to risk management and internal risk assessment.
Risk in computerized systems is also addressed.

The seminar is designed to provide the participant with detailed
knowledge of:

     ~ Risk and its nature in a corporate / business environment
     ~ Risk analysis and Internal Auditing
     ~ The use of a Risk-based auditing approach
     ~ Risks within computer systems
     ~ Electronic trading (E. Commerce) risks
     ~ The information systems risk-based audit approach
     ~ Risk and materiality
     ~ A structured approach to audit risk evaluation
     ~ How to sell risk-based audits

Topics covered include:
     ~ Audit planning
     ~ The nature of risk
     ~ Internal risk assessment - a framework
     ~ Risk-based auditing - an integrated approach
     ~ Risks in Financial services industries
     ~ Computer risks and fraud
     ~ Reducing the risks in Electronic Data Interchanges (EDI)
     ~ The IS risk-based audit approach
     ~ Audit risk prioritization
     ~ Risk and materiality
     ~ The structured risk approach
     ~ Implementing the approach
     ~ Selling the risk

Who should attend? Audit managers, directors, and those responsible for quality assurance.

Approach: Use of case studies, exercises, group analysis and discussions, and films to teach this wide range of topics.


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7. MAKING MONEY, AND IMPROVING FINANCIAL PERFORMANCE


A 3-day finance for Non-Financial Managers Seminar


This program is tailored to make the non-financial executive more effective through better understanding of the Business, Accounting and Management Analysis process. Participants gain the ability to use operations, marketing, accounting, finance and planning/budgeting tools to help them focus on factors critical to success of your business.

Topics covered include:
     ~ Accounting Concepts and Language
     ~ Development and Use of Balance Sheets
     ~ Manufacturing and Service Income Statements
     ~ Measuring and Managing Cash Flow
     ~ Evaluating Financial Strengths and Weaknesses
     ~ Understanding and Analysis of Cost Behavior
     ~ Management of Working Capital
     ~ Planning and Budgeting the Operations
     ~ Analysis of Variances from Plan/Budget
     ~ Measuring Product Line Profitability
     ~ Control of Indirect Costs of Operations - Overhead
     ~ Cost -Volume-Profit Analysis - Breakeven
     ~ Capital Equipment Budgeting - Present Value
     ~ Evaluating Alternative projects
     ~ Structuring a Management Control System

Who should attend? This seminar is best for non- financial managers; bank account relationship managers; and manufacturing, operations, marketing and small enterprise managers. Owners of SME's, government officials and those analysts responsible for lending money to corporate clients will find this course useful. Those preparing for part one exams of the IOB, IAC and CIS will find this seminar very useful.

Approach:
This seminar includes a number of short exercises, films; and case studies to allow the participants to put into practice each of the concepts covered in the course. Participants should have a hand held calculator for their own use.


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8. COMPUTER AUDITING

A FIVE (5)-DAY COMPUTER AUDITING COURSE IDEAL FOR THOSE WORKING IN A COMPUTERISED ENVIRONMENT OR STUDYING FOR THE CERTIFIED INFORMATION SYSTEMS AUDIT (CISA) EXAMS.


This program is tailored to make Auditors more effective through: better understanding and use of modern Computer Auditing Techniques and Software in carrying out their Audit work. Participants gain the ability to audit through and round the computer using modern and efficient means.

Topics to be covered in this course include:
     ~ Bsics abour computer hardware and software for audit
     ~ Internal controls
     ~ Computer securities.
     ~ Physical/Logical Controls.
     ~ Audit for payroll sytems.
     ~ Audit programmesand checklists for computer auditors.
     ~ Computer based Audit sampling and planning.
     ~ Computer assisted Audit testing techniques.
     ~ Electronis Data Inter-change.
     ~ Electronic funds transfer systems.
     ~ The internet.
     ~ Popular Audit Software (hands on exersices), in ACL- the IIA is recommended         software.

Objectives:
At the end of this course the participants will be able to:
     ~ Use computers for planning
     ~ Use the computer to audit the computer
     ~ Use computers for internal audit management
     ~ Produce computerized audit working papers
     ~ Evaluate computerized internal control systems
     ~ Make use of the latest ACL software

Who should attend? Internal and External Auditors, Trainers of Auditors, Consultants and those studying for the QUICA (Qualification in computer Auditing); and / part one of the CISA qualification

Approach:
This course includes a number of short exercises, case studies and computer audit assignments to allow the participants to put into practice and grasp each of the concepts covered in the course. To ensure that each participant derives a full benefit from this (five) 5-day course it has been decided that the participants will have to do relevant computer auditing pre course assignments. The pre course assignment must be submitted on day one. Kindly note that the pre-course assignment is aimed at ensuring that each participant appreciates and/or recalls the concepts covered under the Xenia Basic Computer Auditing Course before this training begins.


INSTRUCTORS & RESOURCES PERSONS INCLUDE:
* AN ACL SOFTWARE EXPERT, TRICHA SIMON OF DELOITTE & TOUCHE
*IQBAL BATTY Bsc (Alberta Canada) B.Compt (Unisa), CA (Z)
*WILLIAM K. M. MAFI Rpacc (Z), FCIS, Mzipfa, MBA (UZ).


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9. BASIC COMPUTER AUDITING


For an Auditor working in today's business environment, a basic understanding of the concepts and controls governing the use of computer systems is essential.


The module covers basic concepts of computing, primary types of computer systems, the risks and controls and usage of computers. You will gain the confidence of understanding the jargon, knowing that questions you put to auditors who are addressing the real issues. You will also realize the difference between jargon answers and evasive answers. On using the knowledge you have gained, you will discover a greater level of acceptance by information Technology staff and users due to your increased comprehension. This can be immediately translated into more effective and efficient audits and a greater contribution to the organization.

By the end of this module the attendee will be able to: -
     ~ Understand the jargon of the computer world.
     ~ Differentiate between types of systems and their major risk elements.
     ~ Understand how computer systems are constructed and how that can influence their
        eventual running in the business environment. Utilize this knowledge to gain a greater
        acceptance by computer literate Audi tees.

Module Content:
     ~ Technology and audit
     ~ Control objectives and risks
     ~ Batch and on-line systems
     ~ Programming computers
     ~ Data base systems
     ~ Computer security
     ~ Application systems and their development
     ~ Computer operations controls
     ~ Microcomputers
     ~ Computers in auditing
     ~ New computer auditors

Who Should Attend? New computer auditors, Internal and external auditors, trainers of auditors and those studying for QUICA (qualification in computer auditing) and or part I o f the CISA (Certified Information Systems Auditor) qualification.

Approach: In addition to the normal lecture approach this course includes shot exercises and case studies and assignments to allow participants to put into practice and grasp each of the concepts covered in the course

INSTRUCTORS & RESOURCES PERSONS INCLUDE:
Batty Bsc (Alberta Canada) B Compt. (UNISA) CA (Z),
W. K. M. Mafi, FCIS, MZIPFA, MBA (UZ).

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10. INTERMEDIATE COMPUTER AUDITING AND HANDS ON CAATS

Module Objectives:
This five day, module is an intermediate computer audit training program structured to demonstrate to auditors the usage and risks governing PCs and LANs in a corporate environment as well as to make them familiar with the data manipulation tools at their disposal.
The module is designed to take a new PC user from a zero state to a comfort state with regard to the PC itself, the DOS operating system and their usage.
Auditor productivity has become a major area of concern in today's era of tight economic and budgetary constraints. Therefore this module is also designed to provide audit effective solutions to the need for more productive audits. Participants who will have covered the basic computer course will benefit immensely from this intermediate computer program for it is a module that builds upon the knowledge and skills acquired in the basic computer auditing course.

This module is designed to provide attendees with an in-depth
knowledge of: -

     ~ PCs - their components and usage
     ~ Risks in the PC environment
     ~ Micro fraud
     ~ Securing PCs and LANs
     ~ Back ups and disaster Panning
     ~ Using then PC for strategic gain
     ~ Packages on PCs
     ~ DOS and its usage
     ~ Hands on DOS

By the end of the module the participant will be able to:
     ~ Identify the various types of computer-aided solutions.
     ~ Differentiate between those solutions appropriate for the audit of computer based         systems and those of general applicability.
     ~ Select between them for applicability and cost-benefit based on the needs of the audit
         function.
     ~ Evaluate potential computerized solutions to audit problems.
     ~ Justify the selection of a particular computerized solution
     ~ Prepare systems flow charts using computer software.

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11. MANAGING FOR IMPROVED PERFORMANCE

In the currently, highly competitive business environment you must design an Integrated Management System that guarantees the delivery of success by every employee. You can not afford to keep employees that just show up for work, without delivering your expected results.

Xenia has organised this two-day seminar to show you how to create a performance-oriented business culture. Our experienced facilitators will help you acquire powerful skills to optimise your employees’ performance for greater productivity and profit. Performance Management is designed to unlock the full value of every employee and business unit.

Performance management training has benefited Directors, Line Managers, and Human Resources professionals form virtually every business and environment. Make your booking right away.

Participants will learn to:
     ~ Keep your employees focussed on achieving planned business results.
     ~ Design effective work process.
     ~ Develop and release the full value of your employees.
     ~ Ensure that each employee’s output contributes to the attainment of predetermined         corporate performance.
     ~ Empower employees to achieve and enhance productivity and profit.
     ~ Link and coordinate different parts of the performance management process.
     ~ Adopt an appropriate leadership style to ensure task accomplishment.
     ~ Design and communicate an overall strategy and key long-term goals.
     ~ Develop negotiating skills.
     ~ Secure ownership of the corporate goals and plans by the corporate employees.
     ~ Mesh vision, values and Business plans of your organisation.

Approach: The facilitators will use an experiential learning approach to help participants integrate their experiences with performance management principles and techniques. This seminar will use exercises, discussion groups, role plays as well as films to impart the desired skills and concepts; and ensure full participation by delegates.

INSTRUCTORS WILL INCLUDE:
~ Iqbal Batty B.Sc(Alberta Canada), Bcompt(UNISA), CA (Z). An experienced professional         who will share his experiences from External Audit, Internal Audit, Financial
    Management,Central Banking, General Management and Consultancies.
~ William K.M. Mafi FCIS, MZIPFA, Rpacc(Z), MBA (UZ). An experienced trainer with more
    than twenty five years of relevant experience from the Private Sector, Central Government,
    Parastatal Sector and Consultancy.
~ Robson Shora, B.Ed, M.Ed. in Adult Education. He also holds a Diploma in Social Work
    and a Certificate in Management Consultancy from Sweden.
    He has authorised many manuals and articles on Performance Management and is a         regular presenter of this subject.
    Robson has worked with leading consultancy organisations on assignments dealing
    with Leadership, Team Building and Organisational Effectiveness. He brings in alot of
     leadership and training experience from the Private and Public Sectors.

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